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HOW TO SETUP AN EMAIL ACCOUNT IN MICROSOFT OUTLOOK / OUTLOOK EXPRESS

Although ControlPanel does have a function to automatically set this up, we advise you do NOT use this. Instead, do the following:

Checking Email Using Microsoft Outlook

To setup your account in Microsoft Outlook, in Microsoft Outlook go to:

1) Tools
2) Email Accounts
3) Add a new email account
4) Pop3
5) Type in the following information:

Your Name: Your Name
Email Address: name@yourdomain.co.nz
User Name: name@yourdomain.co.nz (note, your FULL email address)
Password: yourpassword

Incoming mail server (Pop3): mail.yourdomain.co.nz
Outgoing mail server if you ARE with Xtra (SMTP): smtp.xtra.co.nz
Outgoing mail server if you are NOT with Xtra (SMTP): mail.yourdomain.co.nz
6) Click Next, click Finish


Checking Email Using Microsoft Outlook Express

To setup your account in Microsoft Outlook Express, in Microsoft Outlook Express go to:

1) Tools
2) Accounts
3) Add, Mail
4) Display name: Your Name
5) Email address: name@yourdomain.co.nz
6) Select Pop3, and type in the following information:

Incoming mail server (Pop3): mail.yourdomain.co.nz
Outgoing mail server if you ARE with Xtra (SMTP): smtp.xtra.co.nz
Outgoing mail server if you are NOT with Xtra (SMTP): mail.yourdomain.co.nz
Account name: name@yourdomain.co.nz (note, your FULL email address)
Password: yourpassword

7) Click Finish


Special note for Xtra Customers – In October 2006, Telecom Xtra decided to block outgoing mail from external mailservers in an effort to stop spam (called ‘port 25 filtering’). What this means, is you’ll have to use ‘smtp.xtra.co.nz’ for your outgoing mail settings. The alternative is to contact them and opt out of this arrangement.